What is the goal turnaround time for a complete order?

The goal turnaround time for a complete order is notably set at 1 minute because this standard plays a critical role in the efficient operation of a pizza delivery business like Domino’s. A quick turnaround time is essential for maintaining high customer satisfaction levels, as customers expect their orders to be prepared and delivered promptly.

Achieving this 1-minute goal relies on effective training of staff, streamlined processes in the kitchen, and effective coordination between team members. This efficiency not only enhances the overall customer experience but also supports the company's competitive edge within the market, where speed is often a decisive factor for clients choosing their service.

In contrast, longer turnaround times would likely lead to customer dissatisfaction, negatively impacting repeat business and overall brand reputation. Thus, the 1-minute goal is an essential benchmark in striving for operational excellence and customer loyalty in the fast-paced environment of pizza delivery services.