Which approach is most effective for enhancing customer satisfaction?

B is the most effective approach for enhancing customer satisfaction because promptly apologizing for any mistakes demonstrates a commitment to customer service and accountability. A sincere apology can help to diffuse a customer's frustration and shows them that their experience is valued. Acknowledging errors and taking immediate steps to rectify them can significantly enhance a customer's trust and loyalty. This proactive approach fosters a positive relationship and encourages customers to feel heard and appreciated, which is crucial for overall satisfaction.

On the other hand, offering discounts regularly can attract customers temporarily but may not necessarily improve their overall experience or loyalty in the long term. Providing quick service without interaction may lead to efficiency but can lack the personal touch that customers often appreciate. Encouraging customers to complain more does not create a positive atmosphere and might lead to a negative perception of the business, discouraging customer engagement rather than fostering it.